Appraisals
Rental Valuations That Go Beyond the Numbers
At Lang Llewellyn & Co, a rental valuation isn’t just about telling you what your property is worth — it’s about helping you make confident, informed decisions from the very start.
During your market appraisal, we take time to walk you through everything you need to know as a landlord — from your legal obligations and compliance responsibilities, to the different service levels we offer and what they really mean for you.
Our agents are experienced, friendly, and fully qualified to answer your questions, spot gaps in knowledge, and offer clear, honest guidance. Whether you’re new to letting or have years of experience, we’ll tailor the conversation around your needs — not a script.
Thanks to our deep local knowledge, system tools, and market insight, we’ll also provide a data-backed rental valuation during your consultation — and where relevant, suggest smarter rental strategies or alternative markets that could work better for your property.
No pressure. No fluff. Just practical advice that helps you make the most of your investment — right from day one.
Marketing
A Smarter, Stronger Marketing Approach
In today’s fast-moving rental market, first impressions count. At Lang Llewellyn & Co, we don’t just list your property — we launch it with a marketing campaign designed to get attention, generate interest, and achieve the best possible return.
Your property will be featured on Rightmove, our own high-traffic website, and sent directly to pre-qualified tenants through our live database. But we don’t stop there — we harness the full power of social media to put your property in front of engaged, local renters actively looking now.
From short-form video and reels to location-targeted posts and story campaigns, our content is seen by thousands of potential tenants across platforms like Instagram, Facebook, TikTok, and LinkedIn — often before they’ve even reached the portals.
Visuals That Work Harder
We’ve invested in an in-house marketing team, drone videography, and smart tech to make your property stand out. That includes:
- Professional photography
- Accurate, eye-catching floorplans
- Engaging video walkthroughs and drone footage
- Social-first edits for reels and stories
- Fully branded digital brochures
We also offer custom marketing packages to elevate listings that need an extra push — ideal for high-end homes, HMOs, and properties needing a fresh approach.
Local Knowledge. Digital Reach.
All our staff live and work in Cornwall — and that matters. It means we understand the tenant market intimately, from students and families to LHA and corporate lets. We keep close to community conversations, attend local council meetings, and stay ahead of regional developments.
So whether your property suits first-time renters, relocators, or professionals — we know how and where to find the right audience.
Let’s Build a Campaign That Gets Results
We’ll work with you to create a bespoke marketing plan that highlights your property’s best features and gets it in front of the right people — fast. Whether online, in person, or both, our aim is always the same: to maximise interest, reduce void periods, and get you the outcome you need.
Deposit
Hassle-Free Deposit Protection with TDS
As a registered member of the Tenancy Deposit Scheme (TDS), we take care of deposit registration on your behalf — making sure you’re fully compliant with legal requirements and protected from avoidable risk.
For all deposits we handle, we:
- Register the deposit within the required 30-day timeframe
- Provide the tenant with the TDS Certificate, Prescribed Information, and Scheme Terms & Conditions
- Keep clear records to ensure you meet all statutory obligations
Full Support for Fully Managed Landlords
If you’re one of our Fully Managed Landlords, we go a step further:
- We’ll handle all communication with your tenant around the return of the deposit
- Where deductions are needed, we’ll provide clear justification and supporting evidence
- If a dispute arises, we’ll manage the case through TDS arbitration, so you avoid the stress, time, and risk of court involvement
Documents
Agreements & Documents You Can Rely On
When it comes to lettings, your paperwork is your protection — and we take that seriously.
At Lang Llewellyn & Co, every tenancy agreement, legal notice, and landlord letter we issue is created with care and kept up to date. We work closely with specialist solicitors to ensure all of our tenancy agreements reflect the latest legal standards, especially as major legislation changes — like the Renters (Reform) Bill — come into force.
We don’t use outdated templates or one-size-fits-all documents. Our team is fully trained in producing legally compliant paperwork and creating a robust tenancy file that safeguards your position from day one.
What’s Included in Your Tenancy File:
- Professionally drafted tenancy agreement
- EPC, Gas Safety, and Electrical Safety Certificates
- Prescribed Information & deposit protection documents
- Move-in inventory and check-in record
- Legally served notices (if needed)
- Insurance and utility notifications
- Full record of all communications and signed documents
Attention to detail matters — especially when it comes to compliance. That’s why we ensure every file is thorough, legally defensible, and ready to support you should a dispute ever arise.
Letting with us means peace of mind — with paperwork that protects you.
Maintenance
Maintenance & Repairs – Handled with Care, 24/7
When something goes wrong, your tenants need fast, reliable support — and you need to know your property is in safe hands.
At Lang Llewellyn & Co, we offer a 24/7 emergency out-of-hours service to ensure urgent issues are addressed promptly, no matter the time of day. Tenants can report repairs through our online Fixflo platform, which includes built-in troubleshooting to help filter out non-urgent issues and provide instant advice — reducing unnecessary callouts and giving you better control over costs.
Every maintenance report is triaged by our team to assess urgency, verify responsibility, and determine the best next steps. We’ll always keep you informed and, depending on your service level, either seek your approval or manage the issue on your behalf using our trusted contractor network.
Trusted, Qualified, Local
We work with a bank of local contractors who are:
- Fully vetted and onboarded by our team
- Hold up-to-date qualifications and trade certifications
- Covered by comprehensive Public Liability Insurance
- Monitored for performance and reliability
Whether it’s a dripping tap or a full-scale emergency, we make sure every job is handled safely, professionally, and with minimal disruption to you and your tenants.
Letting with us means knowing that if something goes wrong — someone’s already on it.
Rent
Rent Protection & Legal Cover – Included for Your Peace of Mind
At Lang Llewellyn & Co, we believe every landlord deserves peace of mind — especially in a market where legal changes and rising arrears are becoming more common.
That’s why we include access to Goodlord’s Rent Protection & Legal Expenses Insurance as part of our Fully Managed service by default. Unless you choose to opt out, we’ll arrange the cover on your behalf and register your interest in the policy, meaning you may benefit in the event of a successful claim.
This policy offers one of the most robust levels of protection available — and helps safeguard not just your income, but your route to possession.
What’s Included:
- No excess to pay
- 100% of rent paid for up to 15 months or until vacant possession (max £50,000)
- 75% of rent paid for up to 3 months after possession is regained
- Up to £100,000 in legal expenses
- Covers evictions, breach of tenancy, and dilapidation claims
- Managed and administered via Goodlord, one of the UK’s most trusted providers
We know landlords want more certainty — and with Section 21 due to be abolished and eviction routes tightening, this protection is more relevant than ever.
While this service is optional, we strongly recommend it as a simple and cost-effective way to protect your rental income and reduce financial risk.
📩 Want to opt out? Just let us know — otherwise, we’ll take care of it for you.
Payments
Fast, Transparent Rental Payments with PayProp
At Lang Llewellyn & Co, we know one of the most important things to any landlord is simple: getting paid on time and knowing the money is safe.
That’s why we use PayProp, an automated rental payment and accounting platform trusted by thousands of letting agents across the UK. With PayProp, your rent is paid quickly, securely, and with complete transparency — giving you real-time access to your rental income and peace of mind that everything is running smoothly.
What You Can Expect:
- Same-day rental payments straight to your bank account, subject to bank clearing
- Live balance visibility on rent, deposits, and your landlord wallet
- No manual handling – rent data flows directly from the UK banking system
- Detailed, real-time statements for full financial clarity
- Audit-proof records – every action is time-stamped and user-tracked for total accountability
- Funds always ring-fenced for repairs, fees, and compliance, so nothing gets missed
With PayProp, there’s no guesswork, no delays, and no risk of human error — just accurate, secure payments you can rely on.